Senior Waiter

Senior Waiter, EVE Kensington

Bring energy, personality and polish to one of Kensington's most talked-about dining rooms.

EVE is the restaurant at the heart of Ember Locke Kensington: bold, design-led and buzzing from the first coffee to the last cocktail. We are looking for a Senior Waiter who thrives on the floor, reads a room instinctively, and turns a good meal into a night worth remembering. If you love the theatre of great service and want your section to be the one guests ask for by name, this is your table.

EVE is part of White Rabbit Hospitality, home to a growing portfolio of hotels and restaurants including Rusacks St Andrews, The Randolph Oxford and Graduate Cambridge. We back people who want to build something, not just clock in. Our vision is simple and ambitious: to be the world's leading hospitality incubator.

What sets EVE apart is the mix. A stylish neighbourhood crowd, an ambitious kitchen, a serious drinks programme and a team that genuinely wants to be here. As a Senior Waiter you are not just running plates, you are setting the standard for the juniors around you and shaping how every guest feels from arrival to goodbye.

We hire for attitude as much as ability, and we live by four values every shift:

HOSPITALITY IS AT OUR CORE. You anticipate needs before guests voice them and make every table feel looked after.

WE DO THE RIGHT THING. You are honest, reliable and steady under pressure, the person the team trusts when it gets busy.

WE PURSUE EXCELLENCE. You know your menu, your wines and your standards, and you never let detail slip.

WE ARE ALL ENTREPRENEURS. You spot the upsell, the recovery, the small touch that lifts the whole experience, and you take the initiative to make it happen.

What you will be doing

• Leading service on your section, delivering warm, confident and polished food and beverage service
• Guiding and supporting junior team members, setting the pace and standard on the floor
• Knowing the food and drink menus inside out, making recommendations and handling allergen queries with total confidence
• Managing the full guest journey, from greeting and seating through to billing and farewell
• Handling guest feedback and service recovery calmly and professionally, turning problems into loyalty
• Supporting opening, closing and mise en place to keep the room running smoothly
• Working closely with the kitchen and bar to keep timing sharp and communication clear
• Upholding health, safety, licensing and hygiene standards at all times

What we are looking for

• Proven experience as a waiter in a busy, quality-focused restaurant, with time in a senior or lead capacity
• Genuine passion for food, drink and hospitality
• Strong menu, wine and cocktail knowledge, or the appetite to learn fast
• A natural leader on the floor who lifts the energy of the team
• Excellent communication and a calm head under pressure
• Flexibility to work evenings, weekends and holidays as the rota requires
• The right to work in the UK

What is in it for you

• An OTE of £15.40 per hour, including service charge
• A vibrant, design-led venue where no two shifts feel the same
• Meals on shift and generous team discounts across the White Rabbit Hospitality portfolio
• Genuine training and development from a team that invests in its people
• A supportive, ambitious culture built on our ethos: work hard and be kind

This is a role with room to grow. We promote from within wherever we can, and a Senior Waiter who shows drive and consistency can build a real career with us, from supervisor and assistant management right through the hotel and restaurant group. Your next step starts here.

Ready to join the EVE team?

Apply now with your CV and let us know what hospitality means to you.