Waiter/Waitress

Waiter/Waitress at The Randolph, Oxford | OTE £15.30 per hour

Bring warmth, polish, and personality to the floor of one of Oxford's most iconic addresses. We are looking for a passionate Waiter/Waitress to join the team at The Randolph, where every plate, every pour, and every welcome shapes a memorable guest experience.

The Randolph is part of White Rabbit Hospitality, a multi-brand group on a mission to be the world's leading hospitality incubator. From a landmark Oxford hotel to standout restaurants across the UK and beyond, we build places people love to visit and love to work in.

This isn't a role where you simply carry plates and clear tables. This is a role where your attentiveness, knowledge, and genuine care turn a meal into an occasion, where you anticipate what a guest needs before they ask, and where you make a special celebration or a quiet weekday lunch feel equally special.

We are built on four values that guide everything we do. Hospitality is at our core. We do the right thing. We pursue excellence. We are all entrepreneurs. We work hard and we are kind, and we are looking for a Waiter/Waitress who lives by the same.

Our Values, In Every Service:

HOSPITALITY IS AT OUR CORE: You read the room, remember the regulars, and make every guest feel genuinely looked after from the moment they sit down.

WE DO THE RIGHT THING: You handle allergens with care, follow hygiene and service standards without being asked, and look out for your team and your guests.

WE PURSUE EXCELLENCE: You care about a perfectly set table, a well timed course, and flawless attention to detail, every single service.

WE ARE ALL ENTREPRENEURS: You spot the upsell, suggest the special, and treat your section like it's your own.

What Will You Be Doing?

• Delivering warm, attentive, and knowledgeable table service across the restaurant
• Guiding guests through the menu, sharing recommendations, and answering questions with confidence
• Taking orders accurately and managing the timing and flow of each course
• Handling allergen and dietary requests with care and precision
• Maintaining clean, well presented tables and service areas throughout the shift
• Processing payments accurately and handling cash and card transactions with care
• Supporting your team during busy services and contributing to a positive floor atmosphere

What Do You Need?

• A genuine passion for hospitality and a love of great food and service
• Previous waiting or front of house experience in a fast paced, quality led environment
• Strong menu and service knowledge, or the enthusiasm and aptitude to learn quickly
• A warm, confident, and guest first personality
• The ability to stay calm, organised, and accurate under pressure
• Flexibility to work evenings, weekends, and holidays as the rota requires
• The right to work in the UK

What We Offer:

• An OTE of £15.30 per hour, including service charge
• A vibrant, supportive team in one of Oxford's most prestigious venues
• Training, development, and the chance to grow your craft
• Career progression across the wider White Rabbit Hospitality group
• Team member discounts and a culture that genuinely values its people

The Randolph is more than a place to work. It's a place to build a career. Whether you want to perfect your craft on the floor or grow into a leadership role across our group, the opportunity is yours to take.

Ready to Serve Something Extraordinary?

If you are a Waiter/Waitress who wants to bring energy, polish, and genuine hospitality to one of Oxford's finest addresses, we want to hear from you.

Apply now and join the team at The Randolph.