Restaurant Manager

Join White Rabbit Hospitality as Restaurant Manager – Be Part of Something Special at The Randolph Oxford

One of England's most storied hotels is looking for its next great Restaurant Manager and that could be you.

White Rabbit Hospitality creates and operates bespoke Food & Beverage spaces within hotels. At The Randolph in Oxford, a landmark hotel steeped in history and charm, we're building a front of house team as exceptional as our surroundings and we're looking for a passionate, guest-focused Restaurant Manager to lead The Alice restaurant.

This is your chance to manage one of Oxford's most iconic dining rooms, develop your leadership skills alongside talented hospitality professionals, and create moments that guests will treasure long after they've left.

At White Rabbit Hospitality, our values define everything we do: Hospitality is at our core, We do the right thing, We pursue excellence, and We are all entrepreneurs. If that sounds like your kind of operation, keep reading.

Our Values – In Every Cover, Every Service

HOSPITALITY IS AT OUR CORE: Every service we deliver and every interaction we have is a chance to create a lasting memory for our guests. WE DO THE RIGHT THING: We look out for each other, we work with integrity, and we take pride in everything we do. WE PURSUE EXCELLENCE: We care about the details, from the way a table is set to the way a guest is made to feel. WE ARE ALL ENTREPRENEURS: We encourage every team member to bring ideas, ownership, and ambition to their role.

What Will You Be Doing?

You'll be the driving force behind The Alice, leading a talented FOH team, delivering exceptional guest experiences, and setting the standard for everything that happens on the floor.

• Lead, develop, and inspire the restaurant team, creating a culture of warmth, professionalism, and genuine hospitality.
• Take ownership of the day-to-day restaurant operation, ensuring every service runs smoothly and every guest leaves with a smile.
• Deliver and continuously improve steps of service, SOPs, and brand standards that reflect the quality and character of The Randolph.
• Build strong relationships with guests, anticipating their needs and personalising their experience wherever possible.
• Collaborate closely with the kitchen team and F&B leadership to ensure seamless communication and a joined-up guest experience.
• Manage rotas, labour, and scheduling to ensure the right team is in place for every service period.
• Monitor covers, revenue, and performance data, identifying opportunities to drive sales and improve efficiency.
• Support the recruitment, onboarding, and ongoing development of FOH team members.
• Champion a positive team culture rooted in White Rabbit Hospitality's values, where people are supported, recognised, and proud of what they do.

What Do You Need?

• Proven experience as a Restaurant Manager or Assistant Restaurant Manager within a quality hotel, restaurant, or hospitality environment.
• A genuine passion for hospitality, people, and delivering exceptional guest experiences.
• Strong leadership skills with a track record of building and motivating high-performing FOH teams.
• Commercial awareness with experience managing labour costs, covers, and revenue performance.
• Excellent communication skills, confident, warm, and able to connect with guests and colleagues at all levels.
• A meticulous eye for detail and a commitment to maintaining the highest standards of service.
• Knowledge of EPOS systems and reservation platforms (desirable).
• WSET or relevant beverage qualification (desirable but not essential).

What We Offer:

Aside from an OTE salary of £45,000 per annum we provide:

• The opportunity to lead The Alice restaurant at one of Oxford's most iconic and historic hotel destinations.
• Dining discount across the White Rabbit Hospitality portfolio.
• Real opportunities for career progression within a growing hospitality group that promotes from within.
• A supportive, values-driven team environment where your development genuinely matters.
• 28 days holiday including bank holidays.

White Rabbit Hospitality is growing fast and the leaders who join us now will have every opportunity to grow with us. Whether your ambition is to step into a senior F&B role, move across our portfolio, or help shape the future of a growing group, we'll back you every step of the way.

Ready to Lead at One of Oxford's Finest?

If you're a passionate, people-first hospitality leader who takes pride in every service and wants to be part of something truly special, we want to hear from you.

Apply now to become Restaurant Manager with White Rabbit Hospitality at The Alice, The Randolph Oxford.