Food & Beverage Operations Manager

Join White Rabbit Hospitality as Food & Beverage Operations Manager – Be Part of Something Big in Canary Wharf

Something exciting is coming to Canary Wharf, and we want you to help build it.

White Rabbit Hospitality creates and operates bespoke Food & Beverage spaces within hotels. We're launching a brand new multi-outlet hotel destination in the heart of London's most dynamic district, and we're looking for an exceptional Food & Beverage Operations Manager to join us from the ground up.

This isn't a role where you walk into someone else's operation. This is your opportunity to help shape the culture, build the team, and define what great looks like, from day one.

At White Rabbit Hospitality, our values define everything we do: Hospitality is at our core, We do the right thing, We pursue excellence, and We are all entrepreneurs. If that sounds like you, keep reading.

---

Our Values – In Every Outlet, Every Service Moment

HOSPITALITY IS AT OUR CORE: Create and uphold a service-led culture that inspires teams and elevates every guest experience. WE DO THE RIGHT THING: Build trust, professionalism, and integrity across all guest touchpoints and team interactions. WE PURSUE EXCELLENCE: Drive consistent quality, operational efficiency, and industry-leading F&B standards. WE ARE ALL ENTREPRENEURS: Innovate, inspire, and empower your team to think creatively and act with ownership.

---

What Will You Be Doing?

You'll be the operational heartbeat of this exciting new project — leading F&B across multiple outlets, building something from scratch, and setting the standard for everything that follows.

• Lead daily F&B operations across all hotel outlets including restaurant, bar, room service, and events, owning every detail of the guest experience.
• Drive revenue and manage the P&L, including labour costs, stock control, GP margins, and cost efficiencies across all outlets.
• Recruit, onboard, develop, and inspire a diverse FOH team, building a genuine hospitality culture from day one.
• Implement brand-aligned steps of service, SOPs, and guest experience standards that will define the operation for years to come.
• Collaborate closely with the Executive Chef and culinary leadership team on menus, seasonal activations, and cost control.
• Lead pre-opening planning, rotas, SOP documentation, supplier onboarding, and training frameworks built your way.
• Manage supplier relationships, ordering processes, and inventory control to maintain quality and efficiency.
• Monitor guest feedback, review performance data, and drive a relentless culture of improvement.
• Champion a people-first culture that reflects White Rabbit Hospitality's values and entrepreneurial spirit.

What Do You Need?

• Proven experience as an F&B Manager or Operations Manager within a multi-outlet hotel, resort, or large-scale hospitality environment.
• Strong commercial awareness with demonstrable experience managing P&L, labour costs, and operational KPIs.
• A track record of building, developing, and leading high-performing FOH teams.
• Excellent communication skills, confident working with both front-line teams and senior stakeholders.
• Experience in pre-opening or new concept launches (desirable but not essential).
• Knowledge of EPOS systems, reservation platforms, and F&B technology (desirable).
• A genuine passion for food, drink, and creating memorable guest experiences.
• Right to work in the United Kingdom.

What We Offer:

Aside from an OTE salary of £75,000 per annum we provide:

• A ground-floor opportunity to join a brand new hotel project and shape the F&B programme.
• Dining discount across the White Rabbit Hospitality portfolio.
• Real opportunities for career development and growth within a fast-expanding hospitality group.
• A supportive, values-driven team environment where entrepreneurship and initiative are genuinely celebrated.

White Rabbit Hospitality is a fast-growing business, which means the person who joins us now will have every opportunity to set up processes, leave their mark, and grow alongside something truly special. The door is wide open.

Ready to Help Build Something Extraordinary?

If you're a commercially driven operator with passion, purpose, and the ambition to create something from nothing, we want to hear from you.

Apply now to become Food & Beverage Operations Manager with White Rabbit Hospitality, Canary Wharf.